FAQs

How do I pay the deposit?

PAYMENT METHODS FOR TOUR DEPOSIT

1.BANK TRANSFER/ TELEGRAPHIC TRANSFER:

For large payments we recommend Bank Transfers as the most secure transactions with the lowest fees.

Important Notes for those who make the payment through wire transfer: After the transfer, please email us the transaction receipt issued by the bank. Once we have received your payment, we will begin securing your bookings.

COMPANY BANK ACCOUNT:

Name of Account: SSC VIET NAM TRAVEL SERVICE COMPANY LIMITED

Account number: 0651000872159

Bank name: Joint Stock Commercial Bank for Foreign Trade of Viet Nam, Quang Nam Branch

Swift code: BFTVVNVX

Bank Address :198 Tran Quang Khai, Ha Noi, Viet Nam

Email: sscvietnamtravel@gmail.com

Phone number: +84905934329

MALAYSIA BANK ACCOUNT:

Company Name of Account: DANNY RICH RESOURCES

Account number: 512026718064

Bank name: MAYBANK

Bank Address : 28, Jalan Tukang, Bandar Kajang, 43000 Kajang, Selangor

Phone number: +60122212171

SINGAPORE BANK ACCOUNT:

Name of Account: Mai Thi Tuyen

Account number: 510-567738-001

Bank name: OCBC

Phone number: +6582205827 ( Maya)

2.VISA OR MASTER CARD SECURE ONLINE CREDIT/ DEBIT CARD PAYMENT VIA 9PAY

9Pay is an online payment company in Vietnam. Major credit cards such as Visa and MasterCard are accepted. You will be charged a 3 % processing fee for Visa/ MasterCard, on the total amount paid, when using this service.

After you have received our Invoice Payment link via email, please check all information therein. If all the information is correct, please read the Terms and Conditions and check, then click Submit. You will then be directed to 9PAY Payment Gateway to pay us online with Visa, MasterCard and American Express with following steps:

Fill in your Card information:

To make the payment fill in the information requested, then click "pay"

Please note: If either 9Pay or SSC Viet Nam travel has reasons to believe that the payment you made was fraudulent, we reserve the right to hold your bookings and request another method of payment.

Let us know, we will send link and pay online

3.WESTERN UNION/ MONEYGRAM

Western Union (http://www.westernunion.com) is the fastest way to transfer your payments. You can transfer money at both a Western Union Agent close to your home or pay by credit card online (Western Union accepts Visa, Master cards and other kinds of credit cards issued by banks in your home country). Please contact us for further information (sscvietnamtravel@gmail.com)

Receiver: TRAN THI BONG TRANG

ID of Reciver: 205507482

Phone number: +84905934329

Add: 06 Can Thang str, Tan An, Hoi An, Viet Nam

NOTE: All additional fees charged by bank / online system will be burdened by customers

4.CASH PAYMENTS

Cash payments can be made for the final amount directly to SSC Viet Nam travel via our company Tour Guide or accounts staff upon arrival, thereby avoiding additional fees. Please contact us for details on when final payments in CASH are accepted.

NOTE: All additional fees charged by bank / online system will be burdened by customers.

How can I confirm a tour?

All reservations must be guaranteed with a minimum deposit of 30% of the total booking. Once the pre-payment has been verified, we will send you the confirmation email with the receipt your deposit attached in (PDF)

Booking confirmation is sent by SSC under only the email address: sscvietnamtravel@gmail.com. After receiving the confirmation email, you will be asked to complete a form which requires your group full name list, dates of birth, passport numbers with expiry dates, special requests if any (room location, room type i.e. twin/double, a particular facility at a hotel, list of foods you can not eat or have allergies with,…)

Seeking for supports, please contact with the PIC you have been dealing with if you don’t receive the email within 24 hours.

When is the best time to travel to Nha Trang - Da Lat

The best time to visit Nha Trang would be from February till April, when temperature is kept moderate at around 26-27 degree Celsius, and precipitation stay at the lowest level of the year. Spring months are also the best time to dive here. Some coral-rich dive sites that diving enthusiasts should not miss out on are Small Hill, South Reef, and Moray Beach After, all around Mun Island.

The best time to visit Da Lat is between December and March when you can see its famous flower gardens in full bloom. Temperatures at this time of the year are ideal for outdoor activities such as hiking, swimming, and walking.

When is the best time to travel to Ha Noi

Autumn (from September to November) and Spring (March and April) are two best seasons to visit Hanoi when the weather is pleasant with milder temperatures.

In winter, Hanoi is quite cold when the temperatures can fall below 10ºC (50ºF) and getting hotter in the summer averaging around 28-35ºC (82º-95ºF). Hanoi has high humidity year-round.

The rainy season in Hanoi is May to September. Heavy rains may happen sometimes in the summer, however, it is not consistent and does not affect your travel.

When is the best time to travel to Da Nang - Hoi An

The dry season is from February until August. These months provide plenty of sunshine, with warm temperatures. The best time to visit Hoi An, Da Nang is between Decemeber and April, when rainfall is low and temperatures are comfortable.

What kind of currencies should you recommend?

Vietnam Dong is the official currency in Vietnam, which you can’t purchase or difficult to purchase outside of the country. Major Banks in Hanoi, Ho Chi Minh city, Da Nang,... can handle quite a lot of different currencies, however, USD is the most widely accepted. So we recommend taking a combination of USD cash, USD traveler’s cheques with the bulk in traveler’s cheques for safety reasons. American Express, Visa are the most popular brands.

Beside that, you should store some Vietnam Dong in cash for some expenditure such as eat out, souvernir,...

Where can I change money?

You can change cash and travelers’ cheques at big hotels or at authorized foreign exchange banks in main cities. Outside the main cities and tourist area, authorized foreign exchange banks are few and far between. So if heading off the beaten path, remember to stock up with enough cash (USD or VND) to the last trip.

Wherever you travel to, you’ll always find someone willing to change dollars cash into VND, though rates will vary. When receiving dong, you’ll be presented with a huge pile of notes. Refuse any badly torn notes and ask for a mix of denominations so that you always have a few low-value notes in hand.